Effective Date: 29 January 2024
Related pages (must read before interacting with our website):
1. Introduction
Welcome to bagholdertherapy.com ("we", "our", "us")! We’re committed to protecting your privacy. We respect the privacy rights of our users ("user", "you") and recognize the importance of protecting the information collected about you. We have adopted this privacy policy ("Privacy Policy") that guides how we collect, store, and use the information that you provide us with.
This Privacy Policy is intended to inform you about how we treat Personal Information that we process about you. “Personal Information” is defined as any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address, and telephone number.
If you have any questions or comments about this Privacy Policy, please contact us at help@bagholdertherapy.com.
3. Information We Collect
At BagholderTherapy, we're dedicated to enhancing our services and advertising strategies. To achieve this, we utilize Microsoft Clarity, a tool that offers insights into user behavior and website usage. By navigating our site, you consent to BagholderTherapy and Microsoft using this data to refine your experience. Discover more about Microsoft Clarity's capabilities and privacy details here.
Additionally, we employ Google Analytics. While we don't display ads on our site, Google Analytics helps us track visit duration, visitor segmentation, age groups, and locations. This tool provides insights into how visitors arrive at our site, whether through organic search, social media, or direct links. For more information about Google's privacy policies and data collection methods, please visit this link.
As for cookie consent, we use the CookieYes tool. This aids us in aligning with user preferences and ensuring compliance with cookie regulations. Learn more about our cookie policy here.
In our commitment to maximize searchability across various search engines, BagholderTherapy also integrates tools and tracking from Bing Webmasters, Yandex Webmasters, and Seznam.cz. These platforms offer a comprehensive suite of analytics and insights, allowing us to understand better and enhance our site's performance in different search landscapes. By using these tools, we can optimize our website to reach a broader audience, ensuring that our mental health resources are accessible to as many people as possible. This approach helps us tailor our content and services to meet diverse user needs, reflecting our dedication to global accessibility and support.
When you interact with our services, we collect the information that you choose to share with us. Depending on how you use our Services, we collect different kinds of information from or about you such as:
3.1 Information You Provide to Us
We collect the content, communications, and other information you provide when you use our Services. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created.
3.2 Data with Special Protections
We collect and process special categories of personal data ("Sensitive Data") only where you have given your explicit consent or where it is necessary to provide you with our services. Sensitive Data includes details about your mental health and therapy sessions.
3.3 Information We Get When You Use Our Services
We collect information about the services that you use and how you use them, like when you view or interact with our services, view or interact with our ads, and access our website.
3.4 Device Information
We collect information from and about the devices you use, including information about your hardware and software, device settings, identifiers, system activity, and error reports.
3.5 Log Information
When you interact with our services, we collect server logs, which may include information like device IP address, access dates and times, features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services you were using before interacting with our Services.
4. How We Use Information
4.1 Provide, Improve, and Develop Services
We use the information we collect to deliver and improve our Services, including personalizing features and content, and making suggestions for you on our Services.
4.2 Communications
We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
4.3 Safety and Security
We use the information we collect to help promote safety and security, such as by verifying accounts and activity, and investigating suspicious activity or violations of our terms or policies. This helps protect your information and the integrity of our Services.
4.4 Research and Innovation
We use the information we collect for research and development purposes, including understanding our users' behavior, improving our services, and creating new ones, as well as for statistical and survey purposes and troubleshooting.
5. How Information is Shared
5.1 With Your Consent
We share your information with third parties when we have your consent to do so.
5.2 For Legal Reasons
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
6. Data Retention
We will keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. How We Protect Your Information
We use appropriate technical and organizational measures to protect the information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
8. Your Rights
8.1 Access to your information
You have the right to request a copy of the personal information we hold about you.
8.2 Correcting your information
We want to have accurate data. Please contact us if you think the information we hold about you is inaccurate or incomplete.
8.3 Deletion of your information
You have the right to ask us to delete personal information about you where you consider that we no longer require the information for the purposes for which it was obtained, where you have validly objected to our use of your personal information, or where we have used it unlawfully.
8.4 Objecting to how we may use your information
You have the right at any time to require us to stop using your personal information for direct marketing purposes.
9. Children's Privacy
Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal data from such individuals. If we learn that we have collected personal data of a child without parental consent, we will take steps to delete such information from our files as soon as possible.
10. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website. Other times, we may provide you with additional notice (such as adding a statement to our website’s homepage or sending you an email notification).
11. Contact Us
If you have questions or concerns about this policy, please contact us at help@bagholdertherapy.com.
This Privacy Policy was last updated on 29 January 2024.
Remember that your use of bagholdertherapy.com's Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
By using the Services, you consent to our collection, use, and sharing of information about you as described in this Privacy Policy.
12. Acceptance of this Privacy Policy
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This privacy policy does not cover the practices of companies we don’t own or control, or people that we don’t manage. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Site. We recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
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